Frequently Asked Question

1. Open Outlook
2. Click the File tab then Info >> Account Settings >> Account Settings...

3. Select the appropriate Exchange account and click Change...

4. Click on More Settings... near the bottom right:

5. Select the Advanced tab and then click on Add:

6. Enter the name of the additional mailbox into the "Add mailbox:" field:

7. Click OK >> OK >>Next >> Finish >> Close to go back to Outlook Home screen

The additional mailbox has now been added and will appear in the left-hand folder navigation pane in Outlook.