AMS IT Support Ticket System

Click on the category to browse FAQs.

Email (2)

Stuff about emails

MAC: Add Shared Calendar and Contacts to Outlook for Mac

Outlook: Manually add a shared mailbox to Outlook (2010/13/16)
Instructions (35)

User guides and instructions

Email - Comodo Dome Anti-Spam (CDAS) - Part One: Setting Preferences

Email - Comodo Dome Anti-Spam (CDAS) - Part Two: Dealing with Quarantined Email

Email - MAC: How to Add an Exchange Shared Mailbox to Outlook for MAC

Email - Mobile - Add an Office 365 Shared Folder (and Contacts) to Outlook for Android

Email - Mobile - Add an Office 365 Shared Folder to Outlook for iOS
Microsoft 365 (1)

Instructions and support related to Microsoft 365 services

365 - Set up your Microsoft 365 sign-in for Multi-Factor Authentication (MFA)
Security (2)

Basic assistance on avoiding or dealing with security issues

How to recognise non-legitimate emails

Windows 10 - create/enable/reset local user and admin accounts when password lost

Please Wait!

Please wait... it will take a second!