Frequently Asked Question

Email - Shared Mailbox - How to Open an Office 365 Shared mailbox in webmail (OWA)
Last Updated 3 years ago

If you have been given permission to open another mailbox in your Office 365 organization, you can open it on-line in Office 365 Webmail (Outlook Web App (OWA)):

  1. Go to
  2. Sign-in to your own email
  3. Select your profile circle in the top RH corner
  4. Click on Open other mailbox from the drop down list menu:
  5. image
  6. Start typing the email address of the Shared mailbox in the "Open another mailbox" pop-up.
  7. Select the appropriate Shared Mailbox.
  8. Click on Open
The Shared Mailbox will open in a new browser tab.

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