Frequently Asked Question

How to disable Hardware Acceleration?
Last Updated 3 years ago

Chrome Settings:

  1. Launch Chrome, then select “Menu” > “Settings“.
  2. Scroll down to the bottom and select the “Advanced” option.
  3. Scroll to the “System” section and toggle “Use hardware acceleration when available” on or off as desired.

Firefox Settings:

  1. Click the menu button Fx89menuButton and select Settings.
  2. Select the General panel.
  3. Under Performance, uncheck Use recommended performance settings.
    Additional settings will be displayed.
  4. Uncheck Use hardware acceleration when available.

Edge Settings:

  1. Open Microsoft Edge and select the menu button.
  2. Open the Settings area.
  3. Click System tab on the left side.
  4. Locate Use hardware acceleration when available on the right side.
  5. Activate or deactivate hardware acceleration.

Teams Settings:

  1. In Teams, click your icon / photo.
  2. Choose Settings.
  3. In Settings, in tab general, enable “Disable GPU hardware acceleration“.
  4. While you're here, also disable “Register teams as the chat app for Office…“.
  5. Restart Teams. Please note that Teams runs in the background.

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