Frequently Asked Question

Email - Mobiles: Change the email folders to be sync'd
Last Updated 4 years ago


  1. Tap Settings on the iPhone Home screen.
  2. In iOS Mail 11, tap Accounts & Passwords. In iOS 10, select Mail and tap Accounts. In iOS Mail 9 and earlier, select Mail, Contacts, Calendars.
  3. Tap the desired Exchange account in the Accounts section.
  4. Now tap Mail Folders to Push.
  5. Select all folders whose changes you want to be sent to iPhone Mail automatically.
    • Make sure the desired folders have a check mark next to them.
    • You cannot uncheck the Inbox folder. Push email enabled for the Exchange account, new messages in the Inbox always appear automatically.
  6. Tap the Home button to save your preferences.

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