Frequently Asked Question

For a standard Windows disk check which verifies the file system integrity of a volume and fixes logical file system errors, we can use the "chkdsk" command. This can only be done on your system (c:) drive after a restart and can take up to 90 minutes.

1. Click on Start
2. Type cmd
3. At the top of the search results, right-click on Command Prompt and choose "Run as administrator"
4. Click on "Yes" when prompted "Do you want to allow this app to make changes to your device"
5. In the black window that appears, just type: chkdsk /r and then press Enter on your keyboard
6. To the prompt "Chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts? (Y/N)" press the Y key and press Enter
7. When ready, re-start your laptop by using Start, click on the Power symbol, then on Restart.