Frequently Asked Question

Email - MAC: How to Add an Exchange Shared Mailbox to Outlook for MAC
Last Updated a year ago

For Outlook 2013 onwards:

  1. Open Outlook for Mac, select the Tools menu then Accounts.
  2. Select your Exchange email account and click on "Advanced..."
  3. Select the Delegates tab.
  4. In the section People I am a delegate for select the + symbol.
  5. Type in the name of the shared mailbox, then select the desired user from the result list and click Add.

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